Step 1: Setting up a ProctorU Account
- ProctorU is a live online proctoring service that allows you to take your exam from
the comfort of your home. ProctorU is available 24/7, however you will need to schedule
your proctoring session at least 72 hours in advance to avoid any on demand scheduling
fees. Creating a ProctorU account is very simple. All you will need to do is visit
go.proctoru.com and follow the instructions for a new user. If you have previously set up an account
using your @usa.edu email address, you do not need to register.
- Download Guardian Secure Browser to the computer you will be using to take the exam.
Go to https://www.meazurelearning.com/exam-technology/proctoru-online-proctoring/guardian-browser for the download.
- ProctorU also provides free technical support to ensure you have the best testing
situation possible. That is available at www.proctoru.com/testitout. On this page you will also be able to test your equipment, learn about what to expect
during your proctoring session, and ask any questions you may have about the proctoring
process with a ProctorU representative.
- In order to use ProctorU you will need to have a high-speed internet connection, a
webcam (internal or external), a Windows or Apple operating system, and a government-
issued photo id. ProctorU recommends that you visit proctoru.com/testitout prior to
your proctoring session to test your equipment. For additional technical services
needed before your exam, you can click on the button that says “connect to a live
person.”
- In order to use ProctorU you will need to have a high-speed internet connection, a
webcam (internal or external), a Windows or Apple operating system, and a government-
issued photo id. ProctorU recommends that you visit proctoru.com/testitout prior to
your proctoring session to test your equipment. For additional technical services
needed before your exam, you can click on the button that says “connect to a live
person.”
- Test Taker Walk Through Video URL: https://vimeo.com/107066503
Step 2: Creating or Updating an Evolve Account
- Go to https://evolve.elsevier.com/cs/login to create an account. If you have an account with a previous email, you will need
to update your account using your @usa.edu email address.
- Enter all requested student information and click submit.
Step 3: Scheduling your HESI Exam with ProctorU
- Log in to your ProctorU account as least 72 hours prior to when you would like to
schedule the exam.
- Select “Here to take an exam.”
- Select the HESI exam you are supposed to be taking and follow the instructions for
scheduling a time to take the HESI Exam.
Below are some tips to help you have a better online testing experience:
- Use Chrome as your browser
- Make sure you take the time to read/view all the help info on the ProctorU website
(a little time upfront saves a lot of frustrated time later).
- Set your exam appointment for at least 15 min (30 min even better) before you want
to start the exam to allow plenty of time for the set-up. If you finish the setup
before the exam opens, you can use that time to mentally review the material, do some
deep breathing/relaxation techniques, etc. while you wait.
- Make sure your computer and environment are ready to go.
- If you are waiting on a proctor, do not exit and come back in. ProctorU uses a queue
system and if you log out you will go to the back of the line and have to wait even
longer. Wait patiently, but if the wait seems excessive, stay connected and call them.
- Use a wired vs wi-fi connection if possible and minimize Internet use by others in
the home during the exam.
- Complete ProctorU’s post-exam survey so there is a record of any problems.
Step 4: Completing the HESI Exam
- When you are ready to take the HESI Exam, log into your ProctorU account.
- Go to https://hesiinet.elsevier.com/ Click on compatibility check
- ProctorU will enter a password that will allow you to start the exam.
- You will have 120 minutes to complete the 55-question exam.
Step 5: Post testing- Remediation
24- 48 hours after the last student has taken the exam and the exam is closed by instructor,
you can access results and remediation in student access (https://evolve.elsevier.com)
Please review the information below for accessing your remediation:
Revised 4/1/2018
