Medical Administrative Assistant

• How to register patients in, verify insurance and check patients out after a visit
• How to schedule office visits, outpatient testing and inpatient admissions
• How to document in an electronic health record
• How to safeguard patient confidentiality
• How to answer and triage telephone calls

• A graduate of this program may find employment in a variety of settings
  
  • At a hospital as a unit secretary, registrar, biller/coder, or health records technician
  • At a medical office at the front desk or in the billing department or even as an office manager
  • At an insurance company, physical therapy center, nursing home, or pharmacy

As a student in our Medical Administrative Assistant program, you will gain a strong background in medical office skills, business communications, customer service, electronic health records, and medical coding and billing.  This combination of skills prepares you for a challenging and successful career.  As part of this program, you will complete a 150-hour internship in a medical office that will allow you to apply classroom learning in an office setting.

Upon completion of this two-year career program, you will be eligible to take the Certified Medical Administrative Assistant (CMAA) exam offered by the National Healthcareer Association as well as the Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC). 

The Medical Administrative Assistant program at ACM is designated as a Health Manpower Shortage Program by the Maryland Higher Education Commission (MHEC).